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Deploy WhatsApp bot on website and Mobile application

Let's say that you have built a bot for the WhatsApp channel and now want to deploy it on your website or mobile application using a chat widget. This document will provide you with step-by-step instructions on how to port your WhatsApp bot to your website or mobile application using a chat widget.

  • You can use the V2 widget using the bot script from the¬†platform even if the bot code is in the app platform.
  • You can use Mobile SDKs for deploying WhatsApp bot on iOS and Android apps.

To deploy an existing WhatsApp bot on a website or mobile application, follow these steps:

  1. To create a separate flow using the WhatsApp specific components such as WhatsApp quick reply and list card.
  2. Use the provided code snippet in the function while creating the flows based on your use case:
if (app.source == "whatsapp") {

// actions or message list which you want to display
if(app.source == "yellowmessenger"){
// actions or the quick replies which you want to display.
  1. On the overview page, select your bot and enter your respective bot ID in the browser URL.

  2. Navigate to Channels > Chat widget > Deploy > Copy the bot script provided.

  3. Paste the bot script on your website where you want the bot to appear. For more information, click here.

    • You can also configure the appearance of your bot on the cloud platform. For more information, click here.