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Automation overview

Automation is a AI-agent building platform that allows you to easily build and customize AI-agent conversations without requiring coding expertise. It provides all the necessary tools to create and test conversational AI-agents effectively.

Key features of Automation:​

  • Easy conversational flow design: Easily design the flow of interactions between your AI-agent and customers using intuitive Automation tools like start triggers, nodes, variables, fallbacks, databases, and functions.
  • Natural Language Processing (NLP) training: Train your AI-agent with specific intents to trigger the respective flow to respond accurately to user queries.
  • Custom logic implementation: Implement advanced functionalities such as multilingual communication, API integrations with third-party apps, and database management using custom logic.
  • Conversation logs: Keep track of the interaction history between users and your AI-agent, allowing you to analyze interactions and identify potential conversation issues.
  • Instant answering AI-agent creation: Quickly create a AI-agent designed to provide instant answers to frequently asked questions (FAQs). Easily upload offline documents or add website URLs to enrich your AI-agent's knowledge base. With AI-enabled features, it can perform search operations and provide summarized results to user queries.
  • API integration: Seamlessly integrate third-party APIs that cannot be integrated through the standard integration module. This feature allows you to enhance the functionality of your FAQ AI-agent by accessing external data and services.

Watch the introductory video on Automation:

Access Automation​

There are two ways in which you can access Automation:

  1. Left navigation bar: Click on the left navigation bar to access Automation.

  2. Quick links: Use quick links for quicker navigation to specific sections within Automation. Choose your preferred option to access the desired section.

Create your first AI-agent​

For a detailed guide on how to create your first AI-agent, refer to this document. You can also watch this video for a brief demonstration of creating a AI-agent using the yellow.ai cloud platform.