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Chat widget Summary card

The chat widget includes a summary card within bot responses, presenting users with precise and relevant information related to their queries. This card includes a brief description, message feedback options (👍 and 👎), and reference links.

The purpose of the summary card is to enrich the user experience by providing relevant information in a visually appealing format. By utilizing summary cards, bots can effectively deliver information pertaining to products, user inquiries, or interaction details.

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Limitations of Summary card​

The following are the limitations of the summary card:

  • Maximum links: 5
  • Maximum characters: 1500