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Chat widget Summary card

The chat widget includes a summary card within bot responses, presenting users with precise and relevant information related to their queries. This card includes a brief description, message feedback options (👍 and 👎), and reference links.

The purpose of the summary card is to enrich the user experience by providing relevant information in a visually appealing format. By utilizing summary cards, bots can effectively deliver information pertaining to products, user inquiries, or interaction details.


Limitations of Summary card

The following are the limitations of the summary card:

  • Maximum links: 5
  • Maximum characters: 1500