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Yellow.ai Agentic Platform · Documentation

Docs for building agentic
conversation at scale.

Every guide, API endpoint, and playbook for the Yellow.ai Agentic Platform — one search box away.

Start building API reference
PopularQuickstartBuild an agentWhatsAppGen AI cookbook

Where to start

Set up a workspace

Create an account, invite your team, connect your first channel.

Set up

Ship your first agent

A guided walkthrough that ends with a working agent on a live channel.

Start building

Use the API

Auth, your first call, webhooks, events, and the OpenAPI spec.

Read the reference

The rest of the docs

Platform concepts

Studio, inbox, channels, runtime — how the pieces fit.

OverviewStudio & buildKnowledge base
All platform docs

Channels

WhatsApp, voice, web, mobile, and everything in between.

WhatsAppVoiceWeb & chat widget
All channels

Inbox

Agent handoff, routing, copilot, and everything human-in-the-loop.

Inbox overviewAgent routingCopilot for agents
Inbox docs

Cookbooks

Industry playbooks and end-to-end build guides.

Getting startedGen AIVoice
All cookbooks

SDKs

Drop Yellow.ai into Android, iOS, React Native, or JS.

AndroidiOSReact Native
Mobile guides

Enterprise

Deployment, SSO, RBAC, and the rest of the compliance story.

Enterprise integrationSSORBAC
Enterprise docs

Recently shipped

Full changelog
MAY 31, 2026NEW

Testing Lab, rebuilt around traces

A redesigned Testing Lab that shows execution traces right beside the conversation, with AI-generated test scenarios and one-click test creation from real chats.

MAY 31, 2026UPDATED

AI Trust Centre meets Nexus

Ask Nexus for your coverage report, fix failing test cases with a click, and watch overview metrics fill in — the Trust Centre is now conversational.

MAY 31, 2026UPDATED

Chat widget v3 upgrades

The v3 chat widget picks up themes and primary colors, right-to-left support for Arabic, configurable scroll behaviour, and a setting to open in voice or chat mode by default.

MAY 31, 2026UPDATED

Voice goes GA-grade

Realtime voice moved to the GA API with a new default voice, clearer text-to-speech delivery, and test calls you can place straight from the platform.

MAY 31, 2026UPDATED

Overview drill-downs and conversation logs polish

Click into contained and non-contained conversations from the overview, follow a resolution status trend, and review logs in a non-modal drawer that keeps your place.

Stuck?

The community is the fastest place to get unstuck. Otherwise, [email protected] picks things up within a business day.

CommunityVideo tutorials[email protected]