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Yellow.ai Agentic Platform · Documentation

Docs for building agentic
conversation at scale.

Every guide, API endpoint, and playbook for the Yellow.ai Agentic Platform — one search box away.

Start building API reference
PopularQuickstartBuild an agentWhatsAppGen AI cookbook

Where to start

Set up a workspace

Create an account, invite your team, connect your first channel.

Set up

Ship your first agent

A guided walkthrough that ends with a working agent on a live channel.

Start building

Use the API

Auth, your first call, webhooks, events, and the OpenAPI spec.

Read the reference

The rest of the docs

Platform concepts

Studio, inbox, channels, runtime — how the pieces fit.

OverviewStudio & buildKnowledge base
All platform docs

Channels

WhatsApp, voice, web, mobile, and everything in between.

WhatsAppVoiceWeb & chat widget
All channels

Inbox

Agent handoff, routing, copilot, and everything human-in-the-loop.

Inbox overviewAgent routingCopilot for agents
Inbox docs

Cookbooks

Industry playbooks and end-to-end build guides.

Getting startedGen AIVoice
All cookbooks

SDKs

Drop Yellow.ai into Android, iOS, React Native, or JS.

AndroidiOSReact Native
Mobile guides

Enterprise

Deployment, SSO, RBAC, and the rest of the compliance story.

Enterprise integrationSSORBAC
Enterprise docs

Recently shipped

Full changelog
OCT 30, 2025NEW

AI-based Prompt Analysis

Automatically review and improve the quality of prompts and conversation rules used by your AI agents with AI-powered analysis.

OCT 30, 2025UPDATED

New Fallback Controls in Super Agent

Two new fallback options — Instruct Super Agent and Trigger Global Fallback Flow — help handle unexpected situations where the AI encounters technical issues or cannot resolve a user query.

OCT 30, 2025NEW

Collect User Feedback in AI Agents

Gather real-time user feedback during conversations using the new Get Feedback Input action.

OCT 29, 2025NEW

Call Agent Action in AI Agents

The Call Agent action lets one AI agent trigger another within an active conversation, enabling smooth transitions between specialized agents without losing context.

OCT 29, 2025NEW

Transfer to Live Agent Action

The Transfer to Live Agent action enables seamless escalation from an AI conversation to a human agent whenever real-time assistance is required.

Stuck?

The community is the fastest place to get unstuck. Otherwise, [email protected] picks things up within a business day.

CommunityVideo tutorials[email protected]