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Introduction to insights

Insights module on the platform tracks all data and metrics pertaining to your bot and provides you relevant analytics.

Features of Insights:

OverviewIn this section you can view the summary of how your bot is functioning (this is divided into 9 common metrics like User traffic, Bot activity, Feedback, etc.)
MetricsMetrics on bot users and API usage of your bot
VisualizationVisualize the journeys your users are taking and view it's details in funnels
Doc cogInsights generated by the documents uploaded on the Studio section
Data explorerTool to build analytics for default and custom tables
Data operationsOptions for Operations such as data export and data purging on the available system data
DashboardCreate multiple dashboards with required widgets for visual display of all of your data