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Country-specific SMS channel registration

To configure the SMS channel in a specific country, the registration process is a prerequisite. Each country has its own unique registration procedures, which are based on different telecommunications regulations and specific carrier requirements.

This document provides the details and requirements for SMS registration in various countries.


For sending SMS in India, brands need to follow these steps:

  1. Create a DLT account.
  2. Register as an enterprise entity or principal entity on DLT platforms like Vodafone, Idea, Airtel, etc.
  3. Whitelist the sender ID and register the template.
  4. Create and submit SMS templates for approval by telecom operators.

For more detailed information on how to send SMS in India, click here.

Unites States (US)

For sending SMS in US:

  • Brands must register their phone numbers. For more detailed information on how to register the phone numbers, click here.
    • Choose between short code, long code, or toll-free numbers based on your SMS needs and complete the number registration.