We're constantly evolving with new features and enhancements to help you achieve more with our Agentic AI.
Discover the most impactful updates that are transforming how you build and deploy AI agents
A redesigned workspace with a cleaner theme and improved navigation for a smoother, more intuitive experience.
An reimagined AI agent setup experience that is more guided, efficient, and powerful.
Securely capture sensitive payment data across Web, WhatsApp, and Voice channels with PCI DSS compliance.
WhatsApp campaigns now support MM Lite API for smarter, Meta-powered message delivery.
New option to generate Quick Invoice links during conversations for seamless payment collection.
Added options to hide the home button and input box while a user is waiting in the agent queue.
Added support for JWT authentication to secure APIs and integrations with signed tokens.
Updated WhatsApp reporting to align with Meta's new per-message pricing model, effective July 1, 2025.
Configure the Email channel with Microsoft OAuth for a more secure and seamless connection.
Refreshed design and improved terminology on the Topic Details page in the Analyze module.
Safeguard sensitive customer data with message redaction directly from the Inbox.
As part of our upcoming Analytics revamp, we are streamlining the UI by removing a few legacy screens.
Browse previous updates organized by time period