Skip to main content

Add users

1. Overview

A user will have a unique identifier, userId mapped to the record. When adding users, keep in mind that no two user records have the same userId. Know more about userId and it’s importance.

2. Adding Users in User360

In User360, the platform provides four different methods for adding or updating user records. You can manually add users or leverage advanced options to add users real-time from bot conversations or third-party integrations.

  1. Add individual users using Add Single user in User 360.
  2. Import users directly from a CSV file.
  3. Use our REST APIs to add or modify users real time.
  4. Use Bot conversations to create and update user records.
  5. Add users from SFTP or any third=pary integration