Engage FAQs

Engage FAQs are organized by topic. Pick the section relevant to your question:

Outbound Campaigns/Notification API

General FAQs on triggering, capturing, and masking data in outbound campaigns and the Notification API.

FAQs specific to WhatsApp outbound campaigns and notifications — rate limits, testing numbers, delivery status, and template errors.

FAQs on bulk email campaigns, IP warming, domains, DNS, and SMTP configuration.

See the full Email Engage FAQs page.

FAQs on SMS regulation (TRAI), DLT accounts, Sender IDs, and template IDs.

See the full SMS Engage FAQs page.

This content has moved to the Engage Troubleshooting Guide to keep all campaign/API failure troubleshooting in one place.