How to Determine the Region Where Your Bot is Hosted

This guide explains how to find out in which region your bot is hosted on the platform.

To know the region of a bot, you must have access to the Platform and Bot.

Steps to identify bot region

Method 1: Using the configure button

1. Login to the platform and open your bot.
2. Click on the Configure button located at the top right corner of the bot's home page. The region where the bot is hosted will be displayed.

Method 2: Using the Knowledge Base URL

1. Go to Knowledge Base of the bot.
2. Click on Share and then copy the URL. The region information is embedded in the URL as region=.

Method 3: Using Automation Flows

1. Navigate to Automation > Build > Flows.
2. Click on Preview.

3. In the preview window, click on the redirection arrow which will open a new page. Check the URL in the new page; the region will be indicated as region=.

Sample URL Format (In this URL, the region is specified after region=):

https://cloud.yellow.ai/liveBot/x1667286708237?region=4

The region codes in the URL correspond to the following locations:

Region Code	Location
r0	India
r1	MEA
r2	Jakarta
r3	Singapore
r4	USA
r5	Europe