Upload an attachment

Uploads a single file (max 25MB) and attaches it to the ticket as an agent message. Send multipart/form-data with one part named file.

Path Parameters
id string — REQUIRED The ticket ID.

Query Parameters
bot string — REQUIRED The unique ID of the bot.

Request Body — REQUIRED
file binary — REQUIRED The file to upload (max 25MB).

Responses
201 File uploaded and attached. Schema — OPTIONAL attachment object — OPTIONAL url string — OPTIONAL fileName string — OPTIONAL fileSize integer — OPTIONAL mimeType string — OPTIONAL
400 No file provided, file exceeds 25MB, wrong field name, or more than one file sent. Schema — OPTIONAL error string — OPTIONAL Human-readable error message.
401 Missing/invalid API key. Schema — OPTIONAL error string — OPTIONAL Human-readable error message.
404 Ticket not found. Schema — OPTIONAL error string — OPTIONAL Human-readable error message.
429 Rate limit exceeded. Schema — OPTIONAL error string — OPTIONAL Human-readable error message.
500 Internal server error. Schema — OPTIONAL error string — OPTIONAL Human-readable error message.