Get tickets

Fetches a paginated list of tickets created in the past 30 days. By default, it returns the latest 50 tickets.

Query Parameters
botId string — REQUIRED Unique identifier of the AI agent (bot) Example: x1744276526472
jsonQuery string — REQUIRED URL-encoded JSON object specifying pagination parameters. Example decoded value: {"pageNumber":1} Note: Only pageNumber is supported.

Responses
200 A list of tickets retrieved successfully. Schema — OPTIONAL tickets object[] — OPTIONAL id string — OPTIONAL status string — OPTIONAL created_at date-time — OPTIONAL pagination object — OPTIONAL page integer — OPTIONAL per_page integer — OPTIONAL total_pages integer — OPTIONAL total_tickets integer — OPTIONAL
400 Bad Request — invalid or missing parameters.
403 Forbidden — user not authorized to access the resource.
500 Internal Server Error — something went wrong on the server.