Getting started with Two-torials

Become a coversational expert with YM two minutes at a time.#

This section is for all the learners who LOVE to LEARN on the GO ๐Ÿƒ๐Ÿปโ€โ™‚๏ธ Time is precious and not everyone likes to take the long trail of step by step learning but get quick answers to tricky questions. This section is for the same kind of learners.

You can watch videos from this module and learn more about conversational AI. On the left sidebar, videos are provided by the modules of yellow.ai platform. Select any of those module to start your learning!

How to Sign up and Create a bot?#

This video will take you through the steps of signing up on https://cloud.yellow.ai/

Note : Remember to verify your email in your inbox after sign up.

Platform Overview#

Bot orchestration#

Manage and deploy multiple child bots efficiently & effectively with yellow.ai's Bot Orchestrator!

Boost customer experience and employees productivity with yellow.ai's NLP powered Bot Orchestrator to oversee conversations and assign queries to the individual child bots based on intent & context for a smoother conversational experience.

Dialogue management#

See how yellow.ai's low code/no code platform is used for building quick & efficient conversational bots. Create journeys effortlessly with pre-built & custom nodes and improve the quality of dialouges and conversations across a range of activities & workflows.

Natural Language Understanding#

Discover how yellow.ai's #NLP architecture model uses a multilingual sentence encoder based approach and a powerful #NLU engine to perform #intent matching for accurate detection and classification of intents.

Voice capabilities#

Now, enable end-to-end Voice conversations across languages with the help of advanced NLU to handle intents, entities, context & oft-repeated queries and if required warm hand off calls to #agents without repetition of the query from the customer.

The result? Smooth and fluid customer conversations over digital voice channels.

Enterprise Administration#

Protect your customers and their data with access based controls. Define your own custom rules which will give you control over data and insights including the ability to adjust what data is shared across user personas.