API Usage

API Usage#

The below graph shows API usages according to different status codes. The graph can be viewed for all API's. The meaning of various status codes are as follows:

  • 200 - Success
  • 201 - Created
  • 400 - Bad request
  • 403 - Forbidden
  • 404 - Not found
  • 500 - Internal Server error
  • 504 - Gateway timeout

API Request rate#

API request rate is the number of API requests made by the bot to other systems to get information in order to respond accurately to user intents

API latency#

API latency is the amount of time an API takes to respond when called from the bot. This metric is a measure of how fast the users get what they want. Examples include

  • Track their order
  • Place a refund req
  • Place and order
  • Submit a sales lead